Return Policy
To make your return process easy as possible, please COMPLETELY READ our policy:
​RENT TO RETURN ORDERS
We love to see our customers happy with every purchase; however, we are committed to protecting the integrity of our pieces and ensuring fair use of our return policy. Rent‑to‑return behavior — purchasing items with the intent to wear and return them — is strictly prohibited.
All returned items undergo a rigorous inspection process. Returns will be immediately rejected if an item shows any of the following:
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Signs of wear
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Fragrance, deodorant, or cosmetic transfer
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Fabric stretching or stress
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Missing accessories or components
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Removed, altered, or tampered security tags
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To maintain a high‑quality experience, we actively monitor and review return patterns. Customers who engage in rent‑to‑return activity will be subject to:
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Permanent return refusal
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Account review and restriction
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Mandatory final‑sale status on future orders
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Higher restock fees (upto 40%)
IMPORTANT
ITEMS SENT IN ERROR BY STYLE & GLAM (wrong color, size, broken/torn) ARE SUBJECT FOR EXCHANGES, STORE CREDIT, OR REFUNDS (due to customer's request). ALL OTHER RETURNS, WILL BE ISSUED AN EXCHANGE OR STORE CREDIT (for items that are not able to be exchanged.)
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Before sending back items, notify us within 7 business days of receiving item(s) to be valid.
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Style & Glam MUST APPROVE ITEMS before mailing. Please Note: Unapproved items will NOT be accepted. IMPORTANT: To be considered for approval, items MUST have NO visible signs of wear or use and MUST BE in new condition and in original packaging.
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Upon approval, customers will receive an email with packing instructions.
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Items must be mailed back and received by Style & Glam within 20 days from the date the customer have been approved. NOTE: Items mailed and/or received AFTER the allotted time will not be accepted. Items will not be returned to sender nor any monies reimbursed for items that we receive after the allotted time.
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IF RETURNED ITEM(S) ARE DUE TO AN ERROR by Style & Glam, the customer will have the option to receive an exchange, store credit, or refund. All exchanges will be mailed to customer at no additional cost. NOTE: If the correct item is NOT available, the customer will receive a store credit or refund.​ IMPORTANT: Return labels are ONLY included for items sent in error by Style & Glam.
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ALL OTHER RETURNS. Items returned by customer's request (however, not due to an error by Style & Glam) will be subject to receiving an equal exchange. If an equal exchange is not available, a store credit will be issued, not including shipping and handling fees. No return label will be included. Customer is responsible for all shipping and handling fees.
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The original shipping charges and insurance are non-refundable.
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Customers are responsible for accurate information regarding their delivery address.
EXCHANGES
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Before sending back items, notify us within 7 business days of receiving item(s) to be valid.
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Style & Glam MUST APPROVE ITEMS before mailing. Please Note: Unapproved items will NOT be accepted. IMPORTANT: To be considered for approval, items MUST have NO visible signs of wear or use and MUST BE in new condition and in original packaging.
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Upon approval, customers will receive an email with packing instructions.
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Items must be mailed back and received by Style & Glam within 20 days from the date the customer have been approved. NOTE: Items mailed and/or received AFTER the allotted time will not be accepted. Items will not be returned to sender nor any monies reimbursed for items that we receive after the allotted time.
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IF RETURNED ITEM(S) ARE DUE TO AN ERROR by Style & Glam, the customer will have the option to receive an exchange, store credit, or refund. All exchanges will be mailed to customer at no additional cost. NOTE: If the correct item is NOT available, the customer will receive a store credit or refund. IMPORTANT: Return labels are ONLY included for items sent in error by Style & Glam.
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ALL OTHER RETURNS. Items returned by customer's request (however, not due to an error by Style & Glam) will not be subject to refunds.
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Refund will be issued to you within 7-10 business days and sent via the original payment method, not including shipping charges.
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The original shipping charges and insurance are non-refundable.
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Customers are responsible for accurate information regarding their delivery address.
REFUNDS
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Before sending back items, notify us within 7 business days of receiving item(s) to be valid.
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Style & Glam MUST APPROVE ITEMS before mailing. Please Note: Unapproved items will NOT be accepted. IMPORTANT: To be considered for approval, items MUST have NO visible signs of wear or use and MUST BE in new condition and in original packaging.
-
Upon approval, customers will receive an email with packing instructions.
-
Items must be mailed back and received by Style & Glam within 20 days from the date the customer have been approved. NOTE: Items mailed and/or received AFTER the allotted time will not be accepted. Items will not be returned to sender nor any monies reimbursed for items that we receive after the allotted time.
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IF RETURNED ITEM(S) ARE DUE TO AN ERROR by Style & Glam, the customer will have the option to receive an exchange, store credit, or refund. All exchanges will be mailed to customer at no additional cost. NOTE: If the correct item is NOT available, the customer will receive a store credit or refund. IMPORTANT: Return labels are ONLY included for items sent in error by Style & Glam.
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ALL OTHER RETURNS. Items returned by customer's request (however, not due to an error by Style & Glam) will be subject to receiving an equal exchange. If an equal exchange is not available, a store credit will be issued, not including shipping and handling fees. No return label will be included. Customer is responsible for all shipping and handling fees.
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Store credits will be issued within 7-10 business days to your email with a special code. The customer will have up to 30 days to redeem the special code.
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The original shipping charges and insurance are non-refundable.
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Customers are responsible for accurate information regarding their delivery address.
STORE CREDIT