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FAQs

How can I Sign Up for an Account?

Having an account will give you access to view your orders, wishlist, and make any changes to your contact and payment information.  To sign up, go to the upper right side of the website, click on "Login/Setup" icon, and enter your email and password.  You, then, will receive an email with a verification code. Enter the code into the Sign Up box and it will take you to your account.

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How can I Access my Account?

Go to the upper right side of the website, click on "Login/Setup" icon.  Click the 'Login' hyperlink and the {Log In with Email} button. Enter your email and password. Click the {Login} button and it will take you to your account.

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I Forgot my Password. How do I Reset my Account Password? 

Go to the upper right side of the website, click on "Login/Setup" icon.  Click the 'Login' hyperlink and then click the {Log In with Email} button.  Click the 'Forget Password?' hyperlink and enter your email, then click the {Reset Password} button.

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How can I Track My Order?

To track an order, go to the {ORDERS} heading in the footer, click on the 'Track Your Order' tab.   Go to 'How To Track Your Order' link, select UPS or FedEx, and enter your order information.

 

How do I Purchase an E-Gift Card? 

Go to {SHOP} heading in footer and click the 'E-Gift Card' tab.  You will be able to purchase an E-Gift Card in $25 increments.

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How do I Sign Up for Mobile Text Promos?

Mobile Text promos will give you updates for upcoming sales, new arrivals, event details and more.  To sign up, go to the {PROMOS} heading in the footer, click on 'Mobile Text Sign Up' tab and complete the form.  Announcements will start immediately.  You can unsubscribe at any time.

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How do I Receive the $15 Credit for Referring a Friend?

To receive your credit, go to the 'Refer A Friend' tab under the {PROMOS} heading in the footer and complete the registration form.  You will receive a $15 credit code via email towards a future order, after your friend makes a purchase of $50 or more.

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Do you have an Installment Plan?  How can I use it?

Absolutely, we use Afterpay, which is a user-friendly app that provides you with the "Buy Now, Pay Later" approach and allows you to make 4 easy interest free payments.  You’ll make the first payment immediately and the rest of the payments in equal installments every two weeks.  To get started, go to the app and create an account.  Follow the prompts and eligibility checks to add the Afterpay Card to your digital wallet.   Once you are done and confirmed, start shopping and select the option at our checkout.

CONTACT US

PLEASE CONTACT US WITH YOUR INQUIRIES & CONCERNS.

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